Offshore Themes is a self-constituted Web Development company providing web services. It also supports with the right WordPress themes and plugins required for a website. You can get easy support from Offshore Themes if you are in the need of a wide variety of powerful and user-friendly WordPress themes and plugins that can help your website or professional blog achieve a unique and adorable rank on the web.
As you already have the access to this website officially owned by Offshore Themes, a pioneer company in the field of web-designing and hosting companies in Nepal, I’m 100% sure that you have read, understood and agreed very well to the Terms and Conditions which are briefly described below.
We better suggest you to pay a special attention on using any of the products from Offshore Themes and also on having access to this site. Commit these activities only if you agree well with the terms and conditions. We strongly advise you not to use, access or buy any of the products if you are not satisfied well with either of the terms and conditions. Mention that the products mainly belong to the themes and plugins from WordPress.
Licensing Policy
The WordPress based themes and plugins from Offshore Themes are all publicised under the GPL General Public License (http://www.gnu.org/licenses/gpl.html) v2 or later.
Theme Subscription
You don’t ever need to worry about renewing your subscription for the supports and updates once you buy either of our themes from premium range as all these themes are released on the basis of a one-time purchase. We afford free support for the life-time to all our customers as all are equally important to us. You can get all the support facilities with free of cost.
Theme Updates
We do update all our themes on a regular basis so as to make them well-compatible with the latest latest version of WordPress. Please be sure to use the latest available version of our themes and Plugins.
Warranty
We do ensure full guarantee that our themes run well on the latest stable version of WordPress but don’t ever hold any responsibility regarding the well-functioning of the themes or plugins with some or even all the third-party components, plugins or web-browsers with no high-compatibility functions. We do own full authority to reject such support-requests which are related with the problems occurring either after the modification and/or the removal of the theme-files or even after the installation of the third-party plugins.
Compatibility of the Theme
We are the owner of all the responsibilities related to maintaining the theme to its latest standards and also for the maintenance of the theme compatibility with the latest version of WordPress. All our themes’ requirements are same as that of 4th and the above versions of WordPress (suggested: PHP 5 or greater). In case of MySQL, versions including it’s 5th and above-ones are well-recommended to maintain the compatibility of our themes and plugins. The themes or the plugins may not work with all the third-party components, plugins or web-browsers.
Browser Compatibilty
We do support you with themes and plugins well-compatible with all the modern web-browsers including Firefox, Safari, Chrome and others like 10th and the above versions of Internet Explorer.
Product Support
We, Offshore Themes, try our best to help you out with all your needs of help and supports. We do offer you product support so that you can easily install, configure and make the required amendments with the themes and plugins best suited to your needs. Mention that while doing so, you can’t add features of your own to the themes and the plugins. You can get product-related supports through the support section and even by sending mails to us. In that case, we don’t provide support via comments, Twitter, Facebook, Phone-Call, Skype or any other media. Product support helps you to get all the support-related questions in a single place making it easier for the users to help them with the similar queries. It is recommended not to wait for replies on the weekly-offs and weekends as we check the support-forums only from Monday to Friday. Replies to the support-questions are generally given within few minutes to 24 hours. But, sometimes the instant-support facility may not be available due to the time-difference. In some cases, although, we don’t provide you fully free products, we do try our best to avail you the products at the cheapest rate.
Changes In Price
Offshore Themes owns the full authority to amend or stop a subscription or either of its parts temporarily or forever at any time or at some intervals. While doing so, we may or may not notify the subscribers. Similarly, we do also hold the full authority to change the prices of all our products at any time with or without any notice prior to the action.
Refund Policy
We do provide the best-ever premium-quality products and services that target to please the customers to the optimum degree. In case you do face any problem while getting our themes or plugins to work, we do have a support-team of dedicated members as a standby willing to help our clients / customers instantly. They support you through support-forums and e-mails. Although we don’t own any refund-policy, you can get back your payment in case if you find our products useless but there’s a condition that ‘it’s mandatory for the customers to allow us to track the problems and try to solve it by mailing the details of the problem at support@offshorethemes.com.
Mention: No refund will be granted in case you simply decide not to use the product with no meaningful reason.
Owner & Liability
We don’t provide you the authority to claim the intellectual or exclusive ownership over any of our products, either modified or unmodified. Offshore Themes is the only owner of all the themes and the plugins publicized on www.offshorethemes.com . Thus, the illegal & unauthorized copy, use and other actions related to the themes and the plugins from Offshore Themes are rigorously prohibited as per the copyright law.
Contact Us
Do you have any questions on any topic related to this website? Feel free to contact us. Use our contact form for this action.